The pandemic situation has changed companies’ policies about on-premises work. Lots of businesses tend to use hybrid schedules and allow their employees to work from home sometimes. For this reason, many workers no longer need the traditional phone systems and the majority of businesses are increasingly switching to services of Voice over Internet Protocol (VoIP). It typically comes with extra features and can cost less than a traditional business phone service.
Pros and Cons of using VoIP.
VoIP technology seems to be a good decision for businesses of all ranges. It offers:
- Flexibility: you can share one number with several workers and use it anywhere.
- Security: you don’t need to share your own number with clients.
- Multiple functions: allows using different call services (call routing, unlimited extensions, call forwarding, and others) without buying more hardware and phone lines.
- Cost-effectiveness: offers cheaper calls, both local and international.
Moreover, with VoIP service you can easily manage your workflow: track and analyze call duration, wait time, and overall usage.
All you need to start – is to choose the best provider, like Hottelecom.biz, and start your transition. However, you can face some challenges:
- You need a stable Internet connection to get good voice calls quality.
- You won’t be able to call during power outages and give your location to emergency automatically.
How to activate a virtual phone easily?
For those who have already decided to turn from on-premises phone systems to VoIP HotTelecom offers easy steps for the soft transition:
- Test your network – make sure the connection is stable and can handle peak traffic.
- Think thoroughly about the hardware you need and invest in the right equipment.
- Order virtual phone number and choose VoIP plan.
- Set up the system in your office.
- Test your lines and identify potential issues with audio quality, connection stability, and latency.
- Train your team to make use of all VoIP preferences and features.